TSOLAS FRUIT SINGLE MEMBER PRIVATE LIMITED COMPANY, in the context of the General Data Protection Regulation (EU) 2016/679 that was entered into force on 25/05/2018, hereinafter the “GDPR”, as applicable, has prepared this privacy / personal data protection policy and provides you with the following information on the processing of your personal data and your rights as a data subject.
This information is addressed to natural persons who carry out any transaction or maintain any legal relationship with TSOLAS FRUIT SINGLE MEMBER PRIVATE LIMITED COMPANY and to any natural person who in any capacity has a business relationship with TSOLAS FRUIT SINGLE MEMBER PRIVATE LIMITED COMPANY.
The processing of personal data consists of the collection, organization, structuring, recording, storage, modification, alteration, information retrieval, use, transmission, retrieval, restriction or deletion of personal data that have been or will be brought to the attention of TSOLAS FRUIT SINGLE MEMBER PRIVATE LIMITED COMPANY, either in the context of your business relations with TSOLAS FRUIT SINGLE MEMBER PRIVATE LIMITED COMPANY or in the context of information received by TSOLAS FRUIT SINGLE MEMBER PRIVATE LIMITED COMPANY from a third natural or legal person or a public sector body in the exercise of a legitimate right of that person or of TSOLAS FRUIT SINGLE MEMBER PRIVATE LIMITED COMPANY itself.
TSOLAS FRUIT SINGLE MEMBER PRIVATE LIMITED COMPANY, in compliance with the current legislative framework, has taken all the necessary actions, applying the appropriate technical and organizational measures in terms of legal and technological compliance, but also in terms of physical security of personal data. TSOLAS FRUIT SINGLE MEMBER PRIVATE LIMITED COMPANY aims to ensure the legal compliance, processing and safe-keeping of the personal data it receives, committing itself to protect in every way the processing of your personal data from loss or leakage, alteration, transmission or any other unlawful processing. In doing so, it provides assurance that it meets all legal requirements under the new GDPR and effectively addresses operational risk and the potential risk of harm to individuals and their personal data that it processes.
Copyright
Except for specific rights of third parties (intellectual and other), all content contained in the websites (indicatively: trademarks, distinctive features, photographs, texts and all files in general) is the intellectual and industrial property of TSOLAS FRUIT SINGLE MEMBER PRIVATE LIMITED COMPANY and is protected by the relevant provisions of Greek, Community and international law.
This content may not be traded, copied, modified, reproduced, transmitted, or distributed in whole or in part in any way by any user. Each user is entitled to store individually a single copy of part of the content of the web pages for strictly personal use and without deleting the indications of origin.
The products and/or services of third parties that may appear on the pages of the websites are the intellectual and industrial property of the third parties, who are responsible for the content and the services and/or products.
Users’ Obligations
Users accept, agree and acknowledge that they will make lawful and appropriate use of the websites, subject, among other things, to the legislation concerning the transmission of data from Greece to Member States of the European Union and third countries. Therefore, users indicatively and not restrictively agree that they will not use the websites to:
• Damage underaged persons.
• Transmit or access content that infringes any third-party rights (e.g., intellectual and industrial property rights)
• Offend the personality of third parties (e.g., slanderous, racist)
• Oppose the law and good faith and fair dealing
• Interfere in any way with the privacy and individual and social rights of third parties.
• Mislead anyone as to the origin of the content of the websites, damage in any way the reputation of TSOLAS FRUIT SINGLE MEMBER PRIVATE LIMITED COMPANY or third parties, endanger the security of the TSOLAS FRUIT SINGLE MEMBER PRIVATE LIMITED COMPANY network, prevent any user from accessing the websites, or circumvent the verification of their identity by TSOLAS FRUIT SINGLE MEMBER PRIVATE LIMITED COMPANY
• Install and promote, in any way, any kind of unsolicited or unauthorized advertising or unsolicited emails (spam), chain letters, pyramid schemes and any other form of unsolicited content promotion, as well as install and promote advertisements, without the written consent of TSOLAS FRUIT SINGLE MEMBER PRIVATE LIMITED COMPANY
• Install, promote and/or make available content containing digital viruses or any other electronic code, files or programs designed to interfere with, destroy or limit the functionality of any software or telecommunications equipment, or to prevent other users from using the Websites.
• Not disclose their own or third parties’ information containing personal data of users or third parties either in real-time chats (chats, messageboards), or when using any service of the websites that allows more than two users to communicate.
In any case of illegal or contrary to these Terms of Use of the websites, users are obliged to compensate TSOLAS FRUIT SINGLE MEMBER PRIVATE LIMITED COMPANYfor any positive and consequential damage. The non-exercise by TSOLAS FRUIT SINGLE MEMBER PRIVATE LIMITED COMPANYof its rights under these Conditions does not imply a waiver of these rights.
Obligation Exemption for Third Party Associations
TSOLAS FRUIT SINGLE MEMBER PRIVATE LIMITED COMPANYmay mention on its website TSOLASFRUIT SINGLE MEMBER PRIVATE LIMITED COMPANY, third party websites on the Internet. TSOLASFRUIT SINGLE MEMBER PRIVATE LIMITED COMPANYclearly states that it has no influence on the design and content of the linked pages. Any reference and/or link to other sites is provided for your convenience. TSOLAS FRUIT SINGLE MEMBER PRIVATE LIMITED COMPANYis not responsible for the contents, products and services provided (advertising or sale) on these websites.
Personal data we process and where theyare collected from
TSOLAS FRUIT SINGLE MEMBER PRIVATE LIMITED COMPANYtakes your personal data very seriously.
By registering to open an account, place an order, or send a request, we collect certain personal information from you, for example your name, postal address, telephone numbers, email address, etc.
We use this information to identify you as a customer, to process your order, to deliver products to you, to manage payments, to update your profile information in our records and generally your account with us. More specifically, to send you information by mail, email, mobile phone messages, or through any other electronic means, including social media, for information about our products, events, promotions and services. We may also use this information to customize how we communicate with you so that we address you more personally.
We may also occasionally ask you for other information, such as your size, your preferences in a product category, your age, or any special dates, such as your birthday, your name day, which will be used to enhance our services to you.
In addition, we may collect statistical information about website traffic, sales and other usage-related information that we may provide to third parties on a case-by-case basis and for specific purposes. These statistics do not include any information that may personally identify you.
We may also use your personal information for internal marketing and demographic studies, along with non-personal data for consumer profile analysis and tracking, so that we can continuously improve our products and services and understand what may be of interest to you and our other customers.
We constantly strive to be compliant with the requirements of the Data Protection Authority and any applicable laws and regulations to ensure that your personal information is kept secure and processed in a fair and lawful manner.
The disclosure of personal data by users of the website and its e-shop in the above manner constitutes acceptance of the terms of use of such data in accordance herewith.
Your personal data are processed for purposes related to the administration and management of the staff and for purposes related to the activity and legitimate interests of the company and its employees.
Lawful basis for processing personal data
TSOLAS FRUIT SINGLE MEMBER PRIVATE LIMITED COMPANYprocesses your personal data lawfully, if this processing is necessary: for the conclusion of a contract between us or for the compliance of TSOLAS FRUIT SINGLE MEMBER PRIVATE LIMITED COMPANYto fulfil a legal obligation or to pursue its legitimate interests or to perform a task carried out in the public interest, or if it is based on your prior explicit consent, provided that the processing is not based on one of the above-mentioned legitimate grounds for processing.
Withdrawal of consent
In cases where the processing of your personal data is based on your prior explicit consent, you have the right to withdraw your consent at any time, without prejudice to the lawfulness of the processing based on it until its withdrawal. The revocation of your consent may be submitted to the department of TSOLAS FRUIT SINGLE MEMBER PRIVATE LIMITED COMPANYto which you originally gave your consent or with which you have a transaction.
Retention period of personal data
TSOLAS FRUIT SINGLE MEMBER PRIVATE LIMITED COMPANYretains your personal data for as long as the applicable legal and regulatory framework and in any case for a period of twenty (20) years from the last calendar day of the year in which your transactional relationship with TSOLAS FRUIT SINGLE MEMBER PRIVATE LIMITED COMPANY. In the event that any request for cooperation / transaction with TSOLAS FRUIT SINGLE MEMBER PRIVATE LIMITED COMPANYis not accepted and the transaction or contract is not completed, the data will be kept for a period of five (5) years. In case of litigation, your personal data will be kept in any case until the end of the pending litigation even if the above period of twenty (20) years is exceeded.
Rights of Users / Subjects
As users/subjects of the processing of your personal data, you have the following rights:
• The right to access the personal data concerning you and if they are processed by TSOLAS FRUIT SINGLE MEMBER PRIVATE LIMITED COMPANY, as controller, the purposes of the processing, the categories of data and the recipients or categories of recipients.
• The right to correct inaccurate data and to complete incomplete data (Article 16 of the GDPR).
• The right to delete your personal data subject to the obligations and legal rights of TSOLAS FRUIT SINGLE MEMBER PRIVATE LIMITED COMPANY for their preservation based on the applicable laws and regulations.
• The right to restrict the processing of your personal data if, either the accuracy of the data is contested, or the processing is unlawful, or the purpose of the processing has ceased to exist and provided that there is no legitimate reason for its retention.
• The right to portability of your personal data to another controller, provided that the processing is based on your consent and carried out by automated means.
• The right to object on grounds relating to your particular situation where your personal data are processed for the performance of a task carried out in the public interest or in the exercise of official authority vested in TSOLAS FRUIT SINGLE MEMBER PRIVATE LIMITED COMPANY or for the purposes of the legitimate interests pursued by it or a third party.
• The right to withdraw consent at any time for specific processing if consent was given for a specific purpose.
For any issue the user / data subject may contact the responsible person for the protection of personal data of TSOLAS FRUIT SINGLE MEMBER PRIVATE LIMITED COMPANYat the following address: tsolasfruit.gr
or contact the free of charge consumer line, daily, (Monday to Friday 8:00 – 17:00).
You can also modify or update your personal information by logging on to the website.
Other People Who May Use Your Information
On occasion we may share your information with affiliated companies including other TSOLAS FRUIT SINGLE MEMBER PRIVATE LIMITED COMPANY group companies, franchisees, licensees and selected service providers who perform functions on our behalf, as well as carry out promotional services or data management.
We may also share your information with other companies that help promote TSOLAS FRUIT SINGLE MEMBER PRIVATE LIMITED COMPANY ‘s products and services in order to provide you with improved customer service. In all cases, we will only provide these companies with the information they need to perform their services and will not permit the use of this information for other purposes. The use of the information, will be in accordance with applicable law.
You should also be aware and agree that in some cases we may disclose personal information about you to third parties because the requirements of the law require it, to comply with any legal process, for the purposes of credit risk reduction, fraud prevention and detection, or to protect the rights and property of TSOLAS FRUIT SINGLE MEMBER PRIVATE LIMITED COMPANY
TSOLAS FRUIT SINGLE MEMBER PRIVATE LIMITED COMPANY has lawfully ensured that the processors on its behalf meet the conditions and provide sufficient assurances that appropriate technical and organisational measures are in place to ensure that the processing of your personal data ensures the protection of your rights.
Changes to the Privacy Statement
We may update our Privacy Statement from time to time. The amended Privacy Statement will be posted on our website. Please check the website regularly to keep up to date with changes to the Privacy Statement.
Security Declaration
Unfortunately, the transmission of information over the Internet is not completely secure. Although we do our best to protect your personal data, we cannot guarantee the security of your personal data submitted to us and any transmission is at your own risk.
However, we may use strict procedures and security features to prevent unauthorised access where possible.
The website and applications use this encryption technology to protect your information during data transmission. SSL technology encrypts order information such as your name, address and credit card number.
By registering on the website, the user consents to his/her personal data being used by TSOLAS FRUIT SINGLE MEMBER PRIVATE LIMITED COMPANY as the company responsible for processing them through automated means, either by itself or through any other person appointed by TSOLAS FRUIT SINGLE MEMBER PRIVATE LIMITED COMPANY to carry out the processing on its behalf and at its request.
These Terms and Conditions of Use and any modification thereof shall be governed by Greek law.
TSOLAS FRUIT SINGLE MEMBER PRIVATE LIMITED COMPANY shall not be liable for any damage or loss resulting from your failure to respect and follow the above terms of use.
Code of Conduct
The operation of the store is governed by the use of the current Code of Conduct.